2173684 - How Can You Identify Who Credited A Learning User A Particular Course? - SF LMS

SAP Knowledge Base Article - Public

2173684 - How Can You Identify Who Credited A Learning User A Particular Course? - SF LMS

Symptom

The LMS Admin interface doesn't openly (at this time) show which admin user had credited a specific learning user with a particular course.

Environment

  • SuccessFactors (SF) Learning Management System (LMS), version b1402+ (On-Demand/Cloud SAAS and On-Premise)

Cause

The LMS Admin interface doesn't openly (at this time) show which admin user had credited a specific learning user with a particular course.

Resolution

In order to figure this out, you will need to perform a "Learning History (CSV)" report (top-right button within the Admin UI > Look up report of similar name) within the LMS system for a specific set of users. You'll be able to review the "Last Update User" field within that report for the last (admin) user to provide that credit. At times, the "Comments" field for each report event/row will also contain additional information regarding the admin and time in which the accreditation took place.

Keywords

LMS
Learning
On-Demand
On-Premise
Cloud
User
Admin
Trainer
Report
History
Credit
CSV , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508