SAP Knowledge Base Article - Public

2173684 - Identify Who Credited A Learning User For A Particular Course

Symptom

  • How to identify which administrator or instructor provided credit for a learning user for a particular course.
  • The Learning Management System administrator interface doesn't openly (at this time) show which admin user has credited a specific learning user with a particular course.

Environment

SAP SuccessFactors Learning Management System

Resolution

  • The administrator will need to perform a "Learning History (CSV)" report (top-right button within the Admin UI > Look up report of similar name) within the LMS system for a specific set of users.
  • Review the "Last Update User" field within that report for the last (admin) user to provide the credit.
  • At times, the "Comments" field for each report event/row will also contain additional information regarding the admin and time in which the accreditation took place.

Keywords

SF, LMS, On-Demand, On-Premise, Cloud, Trainer, Learning History , KBA , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SAP SuccessFactors Learning all versions