SAP Knowledge Base Article - Public

2173683 - Error when Accessing Learning via BizX

Symptom

  • User receives the error message “You cannot access the target page” when trying to access Learning via BizX.

Environment

  • SuccessFactors Learning Management + BizX Integration.

Reproducing the Issue

  • Access BizX and go to Learning:

issue1.jpg

  • You may receive the following error:

issue1.jpg

Cause

  • The flag "links[HOME_PAGE].enabled" is set to FALSE, which will restrict the users to access Learning.

Resolution

  • In order to fix it, go to Admin Tools > Learning Administration > System Admin > Configuration > System Configuration > Edit Direct Link;

issue2.jpg

  • Search for HOME_PAGE;

issue3.png

  • Where it says “links[HOME_PAGE].enabled=false” you may change to “TRUE” and click Apply Changes. Log off and log back in and you will be able to access Learning.

Keywords

  • BizX to LMS, Integration, Integration Issue, You cannot access the target page.
, KBA , LOD-SF-LMS-RBP , Roles & Permissions , Problem

Product

SAP SuccessFactors Learning all versions