SAP Knowledge Base Article - Public

2172424 - Project Sales Order Not Available For Invoicing.

Symptom

When you try to create invoice request for a project sales order, you are not able to find the sale order in the Project Invocing view.

Reproducing the Issue

  1. Go to Customer Invoicing work center.
  2. Select Project Invocing view.
  3. Select Sales Orders sub view.
  4. Search for the Sales Order XYZ(XYZ represents sales order id), you are unable to find the sales order.

Cause

The project sales order which you are trying to invoice is mapped to a Multi Customer Project. Project Invoice Requests are not supported for Multi Customer Project and hence, not available for project invoicing. However Multi Customer Project(MCP) offer standardized services to your customers so you can create Manual Invoice Request/ Scheduled Invoice Requests or Invoice directly using Sales Order.


Resolution

Steps to create manual Invoice Requests

  1. Go to Customer Invoicing work center.
  2. Select Invoice Requests view .
  3. Select the option New Manual Invoice in the Common Tasks view.

 

Keywords

KBA , AP-CI , Customer Invoice Processing , How To

Product

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