SAP Knowledge Base Article - Public

2171553 - SF LMS Item assigned by Curriculum Not Marking as Complete

Symptom

  • Assign curriculum to a user.
  • The user completed all items, but curriculum stayed as Incomplete.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Assign curriculum to user
  2. User completes all items associated with curriculum
  3. Curriculum shows as incomplete

Cause

  1. There is a setting in curriculum to ignore completions after x amount of days.
  2. If this is set and the user has not completed the course "recently" then the curriculum is marked as incomplete.
  3. The item is also reassigned to the user.

Resolution

You can edit this in the curriculum to resolve this issue.
  1. Learning > Curricula > Search Open
  2. Open Content tab > Edit
  3. Select edit for your item
        
  4. Unchecking this attribute or changing the amount of days will resolve this issue

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508