Symptom
Hiring Manager field in Requisiton is empty when creating a Requisition from Position Org Chart.
"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."
Environment
- SAP SuccessFactors Recruiting Management
- SAP SuccessFactors Employee Central
Cause
There are two possible causes for the mapping being skipped by system at the moment the Rule is triggered to execute the function to look for Hiring Manager;
- Wrong syntax of the Business Rule to fetch Hiring Manager;
- Misconfiguration of the Position being used; Position do not have any incumbent (person) assigned to it.
Resolution
The fix will be different for each scenario described above:
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Make sure that following code is added in mapping rule (we have provided the 2 accepted examples of setting this value). Please use article 2583927 - Mapping Hiring Manager role when creating job requisition using Position Org Chart in Recruiting for further information on how to set the Rule
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2. Check whether the Parent position has an incumbent associated:
In the Org Chart above, here we are creating a requisition from the position named President. Parent position CEO do not have any incumbent (person) assigned to it. Hence the hiring manager name will be empty in requisition form, following the Rule logic.
Since the missing Manager assigned is coming from Position, the details of its Position will need to be reviewed from Employee Central side and ajust the relationship by adding an incumbent to the parent position.
For further information on configuring the Position to Job Requistion Integration, please refer to Position Management Implementation Handbook
See Also
Keywords
Position, Requisition, Hiring Manager, empty, missing, null, mapped , KBA , LOD-SF-RCM-POS , Position Integration , LOD-SF-EC-POS , Position Management , Problem