2170369 - How can I change the expiration date on a passport or driver’s license that was entered incorrectly for a new employee during orientation step?

SAP Knowledge Base Article - Public

2170369 - How can I change the expiration date on a passport or driver’s license that was entered incorrectly for a new employee during orientation step?

Symptom

  • Incorrect Passport Expiration date entered during the Orientation Step.
  • Incorrect Drivers License Expiration date entered during the Orientation Step.

Environment

  • Onboarding Orientation Step.

Reproducing the Issue

  • Entered in the incorrect expiration date for the passport during orientation step.
  • Entered in the incorrect expiration date for the driver's license during orientation step.

Resolution

  1. You may correct the expiration date at the Review and Approve panel.
  2. Locate the expiration date that you want to correct and click on the link.

Review and Approve Orientation Step.png

     3.The system will take you back to the panel to correct the expiration date.

     4. Make the corrections and then proceed.

Section 2 Employer Review and Verification.png 

 

Keywords

  • Incorrect Expiration Date.
  • Incorrect Password Expiration Date.
  • Inccorrect Driver's license Expiration Date.
  • Orientation Step.
, KBA , LOD-SF-OBD , Onboarding , How To

Product

SAP SuccessFactors Onboarding all versions