SAP Knowledge Base Article - Public

2169778 - Schedule Offering Register Now button is missing for some users


When trying to register for a Schedule Offering in the catalog, some users do not see the Register Now button.


SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Login to LMS
  2. Search the catalog for the item associated with SO.
  3. Select View Course Dates
  4. You should see Register Now button on the right of the date/time
  5. Select segment you want to register in
  6. Top right should be a Register Now button
  1. Search the catalog for the item assocaited with SO.
  2. Select the item title
  3. Select Register Now
  4. Under Available Offerings you should see Register Now


You need a shopping account to purchase Schedule Offering.


  1. login to admin side
  2. Users > Users > search user id
  3. Related - More > Commerce
  4. Make sure to check Enable Shopping Account

If this is already checked, make sure the item can be registered by the user

  1. Login to admin side
  2. Open Item
  3. View All (additional settings)
  4. Self Registration = Yes


KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem


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