2169180 - Error - invalid pattern: 0#,##0.00,0#,##0.00 when open any compensation forms. Unable to open any compensation forms - Compensation

SAP Knowledge Base Article - Public

2169180 - Error - invalid pattern: 0#,##0.00,0#,##0.00 when open any compensation forms. Unable to open any compensation forms - Compensation

Symptom

Unable to open compensation forms as a certain user.  Get error invalid pattern: 0#,##0.00,0#,##0.00 when open any compensation forms.

Environment

SuccessFactors Compensation or Variable Pay

Cause

This is typically a data issue for that user.

Resolution

Do an employee export and check the employee's LOCAL_CURRENCY_CODE is it an invalid value?

  • go to admin tools -> manage employees -> employee export (select "include User Compensatin Data" and checkbox "include import field-level eligibility with system import keys" and "include imported comp fields; select a comp plan then export
  • Extract the file
  • open it up with Microsoft Excel or Open office
  • Identify the column LOCAL_CURRENCY_CODE and ensure that it has data valid values like: USD, AUD and not numbers like 0, or special characters. 
  • Import it with the correct values like USD, AUD, GBP.

 

Keywords

KBA , LOD-SF-CMP-CMP , Compensation , Problem

Product

SAP SuccessFactors HCM Core all versions