2169124 - After withdrawing from Schedule Offering, Item still remains on the User's Learning Plan

SAP Knowledge Base Article - Public

2169124 - After withdrawing from Schedule Offering, Item still remains on the User's Learning Plan

Symptom

A User self-assigns an Item to their Learning Plan and then registers for an offering of the Item.
The User then withdraws from the scheduled offering and message that says 'Do you want to remove the associated item from the Learning Plan?'.
When the User responds 'Yes' to remove the Item is not removed but rather stays on the User's Learning Plan.

Environment

SuccessFactors Learning Management System (LMS)

Reproducing the Issue

  1. Create Item and SO
  2. Add both to a catalog
  3. Assign catalog to User (Assignment Profile)
  4. User self-assigns Item and registers for SO
  5. Remove/unregister SO
  6. Prompt: Do you want to remove the associated item from the Learning Plan?
    Select Yes
  7. Item is still on Learning Plan

Cause

This has been documented as a Bug

Resolution

This issue was reported as a bug but has been fixed.

Keywords

KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408 ; SuccessFactors Learning 1508