2169089 - Admin quick link disappears

SAP Knowledge Base Article - Public

2169089 - Admin quick link disappears

Symptom

Randomly a quick link title and description will disappear.

Environment

SuccessFactor Learning Management System (LMS)

Reproducing the Issue

  •  System Admin > Configuration > Quick Links Configuration > ADMIN QUICK LINKS

adminquicklinks.png

 

Cause

The label ID for the link has been deleted. When attempting to reference the label ID by adding it to the quick links and error message will be displayed stating that label cannot be found.tests

Resolution

Verify what deleted the label, and make sure it does not happen going forward. To verify check LST_UPD_USR in the PH_I18N_ACTIVE_LOCALE_LABEL

Keywords

Admin Quick Links , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-ADM , Admin Tools , Problem

Product

SuccessFactors Learning 1308