SAP Knowledge Base Article - Public

2168697 - How to turn off email notification from SAP Jam?

Symptom

How to turn off Email Notification from SAP Jam?

Environment

SAP JAM

Resolution

As an administrator of the Company you can only disable the daily alert email notification for the company users by:

  • Login as SAP Jam admin;
  • Go to Admin settings;
  • Product Setup;
  • Features;
  • Disable "Send daily alert emails to all members".

In order to disable the other particular email notifications, user have to login to their SAP Jam instance:

  • Go to SAP Jam account settings;
  • Email;
  • Chose the type of Notification for which you want to receive the Notification and Disable others.

If want to disable all kinds of e-mails, please proceed as:

  • Go to Admin settings;
  • Compliance & Security;
  • Security;
  • Disable "Allow SAP Jam to send members content via e-mail".

SAP Note: it does not stop emails to company admins to warn of approaching/exceeded extranet user limit and disk usage limits.

Keywords

SAP Jam email; Email notification , KBA , LOD-SF-JAM , SAP Jam , LOD-SF-JAM-EML , Emails , How To

Product

SAP Jam Collaboration all versions