2167650 - Why some users with 0 Times Entered have Object Details populated but others not in Online Item Status CSV Report

SAP Knowledge Base Article - Public

2167650 - Why some users with 0 Times Entered have Object Details populated but others not in Online Item Status CSV Report

Symptom

In Online Items Status CSV Report, why some users with 0 Times Entered have Object Details populated as below?

KB2.PNG

But others not?

KB1.PNG

Environment

  • SAP HCM suite
  • Learning Management System (LMS)
  • Learning administration
  • Reports
  • Online Item Status CSV

Resolution

  • If a user was assigned the online course but never launched it and the admins also don't touch the Online Status tab of the User Record (Admin Side, under Related Section->More)
    Then you will see Time Entered as 0 and blank for other fields.
  • If a user was assigned the online course and never launched it, but the admins accessed the 'Object' details on the Online Status tab of the user record, this triggers an entry in the PA_CBT_STUD_CPNT table.
    Then you will see Time Entered as 0 and content object data populated for other fields.

Online Status tab of the User Record (Admin Side, under Related Section->More)

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Keywords

SAP, SF, LMS, Learning, reports, item status, online item status, Times Entered, object details, , KBA , LOD-SF-LMS , SuccessFactors Learning , LOD-SF-LMS-CNT , Content , LOD-SF-LMS-REP , Reporting Data , How To

Product

SuccessFactors Learning 1408