On a user's learning plan the Links tile doesn't consistantly show the easy links.
This is sometimes displayed and sometimes is missing.
SuccessFactors Learning Management System (LMS)
Reproducing the Issue
- Add easy link
System Admin > Configuration > Easy Links
Add URL to User Easy Link 1
- Make sure user has the easy link workflow
System Admin > Security > Role Management > Open Role
Personal > Access Easy Link 1
- Login as User and check Links tile for Easly Link 1
This is caused by Caching issue on the LMS
Contact LMS Support to Request a rolling restart of the LMS system.
If a patch is coming up, the LMS system will be running a rolling restart as well.
KBA , LOD-SF-LMS , SuccessFactors Learning , Problem