SAP Knowledge Base Article - Public

2164928 - LMS - 'Add New' option is not available in Performance>Competencies and cannot be added as a Workflow

Symptom

'Add New' option is not available in Performance>Competencies and cannot be added as a Workflow

Environment

  • Learning Management System (All Supported Versions)

Reproducing the Issue

  1. Log into your Learning Management System (LMS) as an Administrator
  2. Navigate to Performance>Competencies
  3. Observe the 'Add New' option is not available next to the 'Search' link
  4. Navigate to System Admin>Role Management
  5. Search for the ALL - Default Role with all permissions and click Edit
  6. Click on 'Workflows' option
  7. Click on the + symbol to expand Performance Management
  8. Observe 'Add Competencies' is not available as a Workflow ID

Cause

This is expected behaviour if your LMS system is integrated with BizX

Resolution

Competencies should be added via BizX and not in LMS

Keywords

competency, performance tab, integrated, bizx, kac , KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1207 ; SuccessFactors Learning 1210 ; SuccessFactors Learning 1302 ; SuccessFactors Learning 1305 ; SuccessFactors Learning 1308 ; SuccessFactors Learning 1311 ; SuccessFactors Learning 1405 ; SuccessFactors Learning 1408