SAP Knowledge Base Article - Public

2164354 - Print Application Detail doesn't allow to change Display Options

Symptom

A user has no "Display Options" button, when printing an application and the print does not inclue the whole application:

05-05-2015 09-58-27.png

Environment

Recruiting Management

Reproducing the Issue

- Go to any application

- Click on "Print Application Detail"

05-05-2015 09-55-29.png

Cause

The settings for the "mass print" were changed by this user or a proxy user in the past.

Resolution

Proixy as the affected user or ask the affected user to follow below steps:

1. Go to the Application summary page

2. Select any applicant

3. Click on "Action" > "Print or Save":

05-05-2015 10-00-21.png

4. Change "Items" from "Candidate-entered application info" to "All application info":

05-05-2015 10-02-26.png

5. Select any: "Print Preview". "Save to File" and "Cancel"

 

RESULT: Display Options will be now available for the print from the application page ("Print Application Detail") for each job requisition and each applicant and the full application data will be visible on the print preview:

05-05-2015 10-04-56.png

Keywords

KBA , LOD-SF-RCM-JOB , Job Postings & Requisitions , How To

Product

SuccessFactors HCM Core 1207 ; SuccessFactors HCM Core 1210 ; SuccessFactors HCM Core 1302 ; SuccessFactors HCM Core 1305 ; SuccessFactors HCM Core 1308 ; SuccessFactors HCM Core 1311 ; SuccessFactors HCM Core 1402 ; SuccessFactors HCM Core 1405 ; SuccessFactors HCM Core 1408 ; SuccessFactors HCM Core 1505