SAP Knowledge Base Article - Public

2163410 - No option to Reset Password for Admin


An Admin does not have the option to reset a user's or Admin password through Systems Admin > Application Admin > Admin Management > select Admin ID > Summary tab

See screenshot below which shows no option to reset password:

Admin_No password reset.JPG



  • SuccessFactors Learning Management System (LMS) - All Supported Versions


To be able to change the Admin passwords in Learning, naviagte to the System Admin > Configuration > Global Variables > Password Settings. Ensure the following are selected:

  • Allow user passwords to be changed
  • Allow admin passwords to be changed


  • Check mark the as above and then Apply Changes. This should give you the option to reset the Admin password.



reset admin password, Allow user passwords to be changed, Allow admin passwords to be changed, Password Settings , KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , How To


SAP SuccessFactors Learning all versions