2163410 - No option to Reset Password for Admin

SAP Knowledge Base Article - Public

2163410 - No option to Reset Password for Admin

Symptom

An Admin does not have the option to reset a user's or Admin password through Systems Admin --> Admin Management --> Edit Admin ID --> Summary tab. See screenshot below which shows no option to reset password:

Admin_No password reset.JPG

 

Environment

  • Success factors LMS - All supported versions 

Cause

  • Configuartion

Resolution

To be able to change the Admin passwords in Learning go to the System Admin -> Configuration -> Global Variables -> Password Settings -

>  Allow user passwords to be changed:
>  Allow admin passwords to be changed:

 PASSWORD RESET SETTING.JPG

  • Check mark the as above and then Apply Changes. This should give you the option to reset the Admin password.

 

Keywords

KBA , LOD-SF-LMS-ADM , Admin Tools , LOD-SF-LMS , SuccessFactors Learning , How To

Product

SuccessFactors HCM Suite 1207 ; SuccessFactors HCM Suite 1210 ; SuccessFactors HCM Suite 1302 ; SuccessFactors HCM Suite 1305 ; SuccessFactors HCM Suite 1308 ; SuccessFactors HCM Suite 1311 ; SuccessFactors HCM Suite 1402 ; SuccessFactors HCM Suite 1405 ; SuccessFactors HCM Suite 1408 ; SuccessFactors HCM Suite 1502 ; SuccessFactors HCM Suite 1505