SAP Knowledge Base Article - Public

2163407 - Competencies do not show up in document when pulling them from dashboard

Symptom

Compentencies do not display ratings or values when viewing a performance form in dashboards. The comptencies show as unrated, however when logged in directly as the employee and looking at the completed form you can see that they were all rated. Additionally, there are additional categories that show that aren't part of the Performance Form.

Environment

Dashboard 2.0 and Detailed Doc Search

Reproducing the Issue

  1. Form shows unrated competency teasers when viewing it from the Dashboard (2.0) form Status Grouped by Workflow.
  2. Check the performance form in Dashboard by clicking on the Doc ID and you can see User's competencies are not showing but as per the actual form when checked in the Forms tab, it's pulling out correct values.

Cause

Customer  does have PMV12, from what you can see in Provisioning, but they are NOT on PMV12 Acceleration

Resolution

The behavior of PMV12 form in Dashboard and Detailed Document Search is expected and if PMV12 Acceleration is used, this issue won't appears. As PMV12 is old version, there may have come some gaps between PMV12 Acceleration and it. If there are some functions which exist in PMV12, but they aren't in PMV12 Acceleration, they are probably added to the new version. Currently it is recommended to use PMV12 Acceleration.

If you want to see goals and competencies' rating, then you can use adhoc report to generate the data.

Keywords

KBA , LOD-SF-ANA-DSH , Dashboard and YouCalc , Problem

Product

SAP SuccessFactors HCM Core 1705