2163308 - Recruiting – Interview Central “Print and Go pack” link not working?

SAP Knowledge Base Article - Public

2163308 - Recruiting – Interview Central “Print and Go pack” link not working?

Symptom

When using Interview Central, users have the option to access the Interview Details where candidate’s resume, cover letter, job requisition details and competencies for interview are available.

 

In this page, labeled as “Pring and Go” pack, there is a link at the top which, by clicking it, do not perform any action. 

 

Printandgo_KBA_1.jpg

Environment

SuccessFactors Recruiting Management (RCM) - All versions

Reproducing the Issue

1. Access SF BizX -> Recruiting;
2. Interview Central;
3. Interview Details -> Print and Go!
4. “Print and Go” pack;

Cause

The “Print and Go pack” is a functionality which is currently not in place and working as designed. Currently, the system offers the two possibilities below:

 

 

1. Print the Job Details and Competencies be clicking on:

 

a. “Print and go!”

b. “Print”:

Printandgo_KBA_2.jpg

 


2. Print candidate’s resumes and cover letters:


a. “Print and go!”
b. “Resume” / “Cover Letter”:

 

Printandgo_KBA_3.jpg

 

Resolution

Recruiting Product Management team has this as an open Enhancement Request and the same is currently “Under Consideration” to be available in a future release.

See Also

Please follow the link below for further communication from Product Management team:


http://community.successfactors.com/t5/Recruiting-Ideas/Interview-Central-quot-Print-n-Go-Pack-quot-link-does-not-do/idi-p/54002

Keywords

KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions