2163097 - Analytics Tab Under is Blank - Report Center Canvas missing after Company Refresh

SAP Knowledge Base Article - Public

2163097 - Analytics Tab Under is Blank - Report Center Canvas missing after Company Refresh

Symptom

Analytics Tab Under is Blank - Report Center Canvas missing after Company Refresh

Environment

  • Successfactors HCM Core
  • Reporting Analytics
  • Report Center
  • Employee Central Reporting

Reproducing the Issue

  1. Login to Instance
  2. Click on Analytics > Analytics Tab > Result Blank
  3. Or Go to Report Center > Click on New > Report Canvas is missing 

Cause

  • This issue occurs when the instance has been refreshed or copied from another instance and the default Role Permission is deleted from Analytics Admin
  • If after ORD (online Report Designer ) activation, a default Role Permission is not set in Analytics Admin

Resolution

Please do contact SAP Cloud Product Support, as the corrective actions must be carried out by support team.

Keywords

Analytics Tab blank, Report Center Canvas missing , KBA , LOD-SF-ANA-ORD , Online Report Designer , LOD-SF-EC-ROD , Reporting/Analytics (ODS) , Problem

Product

SAP SuccessFactors Workforce Analytics all versions