2162887 - New Hire Wizard: Job Relationships portlet does not propagate Matrix Relationships from Position when selecting a Position in Job Information

SAP Knowledge Base Article - Public

2162887 - New Hire Wizard: Job Relationships portlet does not propagate Matrix Relationships from Position when selecting a Position in Job Information

Symptom

Add New Employee – In new hire wizard, assign a position to populate matrix manager who is the position’s incumbent.

Environment

Environment:

Employee Central: Add New Hire, Position assignment under Job information

Reproducing the Issue

Issue Description:

When creating a new hire, the matrix manager is not populating who is the incumbent of the respective position.

During the step "Job Information" of "Add New Employee" when a position is assigned, the matrix relationships (HR BP and Functional Manager) from Matrix Relationships of assigned Position is not propagating at all to Job Relationship section.

Resolution

Root Cause/Solution:

When we assign an employee to a position. He is expecting that the derived matrix job relations are displayed in (the next steps of) new hire and (on a different section) in MSS. The matrix job relations are synchronized only during save.

Which means the matrix manager will only be populated only while saving a transaction.  Hence, matrix manager will not be created when you will hire a new user.

However the same can be synced for an existing user who already has a job info record (employment information).

Keywords

Matrix manager not populating in add new employee HR manager not populating in new hire Job Relationships Matrix Relationships Position Management Employee Central Add New Employee Rehire Inactive Employee Manage Pending Hires , KBA , LOD-SF-EC-POS , Position Management , LOD-SF-EC , Employee Central , How To

Product

SAP SuccessFactors HCM Core all versions