SAP Knowledge Base Article - Public

2162880 - How "Team View" functionality work in Reporting

Symptom

  • Report is blank when using Team View and Starting from a Manager
  • No data in Adhoc Report/Dashboard running on Team View Filter
  • Not able to generate report on Particular Manager's Team.

Environment

  • Adhoc Report
  • Dashboard
  • Team View Functionality

Reproducing the Issue

  1. Go to Adhoc Reports section
  2. Under People tab change the Team Reporting Type as "Team View"
  3. Find a Manager name under "Team Manager"
  4. Run report to get the data of the selected Manager's Team
  5. No Data coming up in the report.

 

Cause

1. When user belongs to the org (Belongs to hierarchy) than starting from user will apply team hierarchy of logged in user and will restrict data depending on user hierarchy.
2. If user is outside the org (does not belong to any hierarchy) than  starting from user will populate data depending on target population defined for logged in user.

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Scenario 1:  Logged in user belongs to the org (Belongs to hierarchy) and running report starting from user above his/her hierarchy (same hierarchy).
Logged in User:  F
Team View: Team View of B till All level(s)
Result: Data will never pull up.

Scenario 2:  Logged in user belongs to the org (Belongs to hierarchy) and running report starting from user below his/her hierarchy.
Logged in User: F
Team View: Team View of K till All level(s)
Result: Data will come depending on the Reporting permission granted to F and target population.

 Scenario 3:  Logged in user belongs to the org (Belongs to hierarchy) and running report starting from user of different hierarchy.
Logged in User: F
Team View: Team View of D till All level(s)
Result: Data will never pull up.

Scenario 4:  Logged in user is outside the org (does not belong to any hierarchy)
Logged in User: SFAdmin
Team View: Team View of D till All level(s)
Result: Data will come depending on the Reporting permission granted to SFAdmin and target population.

Resolution

It is an expected behaviour as per the design.

Note : Permission to view data for Users beyond the direct reports can be given, for example to HR Manager, via the Detail Report option as described in the KBA 2427726 - Dashboard or Report with "Team View" selection does not return results

Keywords

Team View Adhoc Report Dashboard People scope , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , How To

Product

SAP SuccessFactors HCM Core all versions