SAP Knowledge Base Article - Public

2162864 - "Manager cycle detected" error in Add New Employee wizard

Symptom

When we enter a New Hire using "Add New Employee" wizard, the error appears "Manager cycle detected" as we click on the "Save" button in the Compensation Information section.

Environment

Employee Central: Add New Employee

Reproducing the Issue

This error does not appear if we try to add a manager as system admin through Job History --> Make Correction. It apears only when we try to add a manager through Add New Employee in the system. This error message appears when we click on the "Save" button in Compensation Informatoin section.

Manager cycle detected.png
 

Cause

This is a data issue. There is a circular loop with the manager (whom we are trying to assign) as one in the cycle.

Resolution

1. Check the Job Information of the user whom you are trying to add as Manager for the new hire.
2. Note down his name, and then start looking at his Job Information to find out who is his Manager.
3. If you keep doing this for the Manager's Manager and so on, you will figure out a cycle of users, and that is the problem.
4. Once you figure it out, correct the Manager for one of those users to break the cycle.

Keywords

Manager's_manager
repeat , KBA , LOD-SF-EC-HIR , New Hire/Rehire Wizards , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core 1705 ; SAP SuccessFactors HCM Core 1708