SAP Knowledge Base Article - Public

2162825 - Failed to save Crystal Report to SAP BW. The return code 501

Symptom

"An error occured while saving and/or publishing. The return code 501 was returned from the server. Enter a title before saving report"

Environment

  • SAP Crystal Reports 2013
  • SAP BW
  • BI Client Tools 4.1

Reproducing the Issue

  1. Create a report of SAP BW query in Crystal Reports 2013 Designer
  2. Try to save the report to SAP BW system

Cause

There is a versions mismatch between SAP Crystal Reports 2013 SP01 and BI Client Tools SP04 Patch 4 on the same machine. Because CR and the Client tools are sharing some dlls, the SP01 application is loading SP04 Patch 4 dlls causing a conflict.  

Resolution

Update Crystal Reports 2013 to the same SP and Patch level as BI Client Tools

Keywords

Publishing, Package, transports, Content Administration workbench , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

SAP Crystal Reports 2013