2162792 - No Approver Is Determined For Project Purchase Request.

SAP Knowledge Base Article - Public

2162792 - No Approver Is Determined For Project Purchase Request.

Symptom

When the Project Manager himself creates the Project Purchase Request, system is unable to determine the approver. The system will trigger an unassigned task.

Reproducing the Issue

Checking the Purchase Request:

  1. Go to Project Management work center.
  2. Choose the Projects view.
  3. Choose the project.
  4. Go to Products tab and choose the Purchase Request Approval sub view.
  5. Choose the Project Purchase Request XYZ.
  6. Choose the Approval tab, you can see the No Approver found; task is unassigned message.

 Checking the Approval Tasks List:

  1. Go to Project Management work center.
  2. Choose the Approvals view.
  3. Choose the Expenses and Purchases sub view.
  4. Here you will not be able to see the approval Task for the Purchase Request XYZ.

Cause

The issue occurs because the Automatic Approval checkbox is not activated on the approval process.

If the project manager's substitute creates the project purchase request, it is expected that automatic approval option is selected in the approval process maintained in the Business Configuration. If the automatic approval is not selected then the system will not determine the approver and it will trigger the unassigned task.

Steps to Configure the automatic approval process:

  1. Go to Application and User Management work center.
  2. Choose the Task Distribution view.
  3. Choose the Approval Processes sub view.
  4. Choose the active approval process for Project Purchase Request.
  5. Copy the approval process and create a new Project Purchase Request and enable the Automatic Approval check box.

Resolution

System works as designed.

Keywords

KBA , SRD-MD-BP , Business Partner , How To

Product

SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711