2162771 - Manually deactivated users not staying deactivated -LMS.

SAP Knowledge Base Article - Public

2162771 - Manually deactivated users not staying deactivated -LMS.

Symptom

After setting a user to inactive , the next day the user is activated again.

Environment

SuccessFactor HCM Suite

Cause

There is a connector running that is reactivating the user every day.

Resolution

Prevent the connector from reactivating the user. This issue is determined at the interval of the connector, so users may show up as reactivated upon the interval set in each LMS for the user connector.

Keywords

KBA , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SuccessFactors Learning 1408