SAP Knowledge Base Article - Public

2162185 - Employee can view one specific workflow request that is out of the RBP scope

Symptom

Issue Description:

One employee is able to view another country (say UK) requested workflow when he is only designated for AUS requests.

Environment

Employee Central: Add New Hire

Reproducing the Issue

The New Hire workflow, is sent to various approvers in the workflow group. It can be approved by any approver in the group irrespective of their categories or RBP Role.

Cause

Indeed the newly hired user whose approval is still pending, is not the employee in Employee Central. Which means the approval notification sent to approver will not be covered by RBP umbrella. And any approver can approve it. The RBP scope works only for employee central user.

Resolution

The Workflow Requests are subject to RBP and Target Groups however it seems that for the New Hire Workflows which are pending that those do not fall under RBP as there is no Target Group defined when the New Hire is still in process.

The Target Groups can be based on several criteria such as Country, Division, but while New Hire is still in process the system considers it still as a future transaction so the Target Group is not yet considered defined by the system for the new hire.

Keywords

New Hire Workflow RBP Workflow Outside RBP , KBA , LOD-SF-EC , Employee Central , Problem

Product

SAP SuccessFactors HCM Core all versions