- The token functionality within Recruiting offers a list of tokens that can be used to reference fields of Job Requisitions, Job Applications and Offer Approvals templates.
- Tokens can be used in Recruiting E-mail templates. However, Job Requisitions may have different job titles internally and externally. Thus, which token should be used for each job title?
SuccessFactors Recruiting Management (RCM) - All versions
The [[JOBREQ_TITLE]] token actually works for both the internal job title and external job title according to the candidate type who will receive the e-mail.
- If the candidate is internal, the system will make the token to display the configured internal job title.
- If the candidate is external, the system will make the token to display the configured external job title.
Therefore, there is no need to configure different custom tokens for different Job Title types, as the standard [[JOBREQ_TITLE]] token will work for both.
It is important to mention that a series of not job requisition related emails will not work with this token. For example, interview related email triggers.
JOBREQ_TITLE - Job Title Token , KBA , LOD-SF-RCM , Recruiting Management , How To