How does the system behave when a user for whom a workflow is initiated is a member of the approver Dynamic Group?
SuccessFactors Employee Central - Workflows
Reproducing the Issue
The workflow group “WF_Test” has the member Jason Hendricks.
The workflow “WF_TERMINATION_TEST” has approver type Dynamic Group and Approver Role is “WF_Test”.
The workflow is triggered for Jason.
As a member of the Approver Dynamic Group “WF_Test”, Jason did not get the notification.
Currently the standard system behavior is that when a user for whom a workflow is initiated is a member of the approver Dynamic Group, he/she will not receive the workflow notifications.
In such a scenario, the user will not receive the workflow notification for approval; instead the user’s Manager will receive the notification.
Jason's Manager is Stephen Chan.
Stephen got the notification instead. This is a standard expected behavior because the user was a part of the Approver Dynamic Group.
Workflow, Dynamic, Group, Notification, Manager , KBA , 2247690 , LOD-SF-EC-WFL , Workflow & Trigger (Rules & XML) , LOD-SF-EC , Employee Central , Problem