SAP Knowledge Base Article - Public

2158749 - Unable to Initiate Onboarding process. Reason: Onboarding process is initiated for this candidate already for job [ ] and still within the restriction period.


  • Unable to initiate Onboarding.
  • Candidate info is not sent to Onboarding from RCM.

           Initate ONB.JPG



  • Onboarding bizx all versions (If RCM is enabled.)


Steps to follow
  1. In HCM, navigate to Admin Tools - Onboarding Integration setup - Settings.
  2. Make sure to have the value "0" for the option "Restrict the Onboarding of applicants who have been Onboarded with the past (days): if you want the candidate once onboarded to be onboarded again the same day.
  3. You can always have the value of your choice updated. (Ex: If the value is 2, then once a candidate is initiated to ONB and later deleted due to some reasons. He or she cannot be initiated to ONB again via RCM unless 2 days are complete.)





Unable to initiate Onboarding.
, KBA , LOD-SF-OBD , Onboarding , Problem


SAP SuccessFactors Onboarding all versions