SAP Knowledge Base Article - Public

2158728 - BizX job ran successfully, but the file was not placed in the SFTP folder

Symptom

  1. Files from the External ATS  is not placed in the SFTP
  2. The Sync jobs runs successfully in BizX but i do not see the generated files in the sftp

Environment

Successfactors Onboarding

Reproducing the Issue

  1. login to Provisioning
  2. Choose the correct company
  3. Search Schedule job and click Manage Scheduled Jobs
  4. In the Job type choose Ad Hoc Reports Export and Click Refresh
  5. Run one of the jobs
  6. Verify whether it ran successfully
  7. Go to SFTP site and check whether the file is placed in the folder

 

 

 

Cause

The check box after "File available in FTP" is not selected

Resolution

  • login to Provisioning
  • Choose the correct company
  • Search Schedule job and click Manage Scheduled Jobs
  • In the Job type choose Ad Hoc Reports Export
  • Click Refresh
  • Click on one of the job
  • Review whether "File available in FTP?" is checked. If the check box is not checked , please check it.
  • KBA-File is not placed in the SFTP.png

Keywords

KBA , LOD-SF-OBD , Onboarding , Problem

Product

SuccessFactors Onboarding 1305 ; SuccessFactors Onboarding 1308 ; SuccessFactors Onboarding 1311 ; SuccessFactors Onboarding 1405 ; SuccessFactors Onboarding 1408

Attachments

KBA-File is not placed in the SFTP.png