SAP Knowledge Base Article - Public

2158342 - EC Standard Report template upload fails for a few templates


Users receive the following error while trying to upload certain EC Standard Reports in ORD:
 ‘Unexpected error has occurred in processing your request.


SuccessFactors Online Report Designer
Advanced Reporting in EC (ODS)

Reproducing the Issue

Navigate to Analytics > Admin > Report Transfer. Upload the Standard EC report template .xml files into the instance.

An error ‘Unexpected error has occurred in processing your request ‘occurs upon upload.


ODS/Advanced Reporting initial set-up (ODS database creation) has not been completed for the instance.


The reports in context requires Advanced Reporting (ODS) to be enabled and the initial set-up (ODS database creation) to be completed successfully.

Once this is complete, the reports can be loaded successfully.

Please create a case for Customer Success requesting ‘Advanced Reporting (ODS)’ to be enabled for the instance.

See Also

2279026 - Employee Central Advanced Reporting Implementation Tips & Tricks from Support


Advanced Reporting
Standard Report
Report Transfer Fail

, KBA , LOD-SF-ANA-ODS , Advanced Reporting , Problem


SuccessFactors Workforce Analytics 1408