SAP Knowledge Base Article - Public

2157763 - SFTP Account and Onboarding Folder Structure Creation.


  •  Request for SFTP Account creation, Onboarding folder structure creation.


  • Onboarding - All versions.


  1. SFTP account creation is not done by the CPS team. An internal JIRA needs to be raised for SFTP account creation.
  2. Always provide the Account ID, Datacenter and Environment details in the BCP ticket.
  3. In scenarios were SFTP account exist, but Onboarding folder structure (ONB/INBOUND and ONB/OUTBOUND) is not created, an internal JIRA needs to be raised and assigned to get the folder structure created.
  4. Folder structure creation is very important, if this is not followed there will be issues with the sync jobs. (User Sync, Permission Sync etc.)
  5.      No ONB folder structure.jpg
    5.  Once the folder structure is created you can see the ONB folder in this list.



SFTP acess, folder structure creation. ONB folder, missing folder.
  , KBA , LOD-SF-OBD , Onboarding , How To


SAP SuccessFactors Onboarding all versions