SAP Knowledge Base Article - Public

2157471 - Hosting Files on a SuccessFactors Server

Symptom

  • This KB article explains how to host files on a SuccessFactors server in order to generate customized links from BizX
  • What are the requirements and information needed to provide to Cloud Support for this type of request?
  • Is there a limit on how many files can be hosted per incident request?

Environment

SAP SuccessFactors HXM Suite

Resolution

Hosting files on a SuccessFactors server for generating customized links from BizX

  • SuccessFactors Cloud Product Support team hosts files on an internal SFTP server from which they are synced to the SuccessFactors webserver
  • The file will be available in a URL link provided in the incident created for the request

IMPORTANT:

BE ADVISED YOUR REQUESTED STATIC CONTENT FILES ARE HOSTED IN A PUBLIC DIRECTORY. ANYONE WITH THE CONTENT URL CAN ACCESS YOUR FILES ON THE PUBLIC INTERNET. IF YOU AGREE TO HOST YOUR CONTENT IN A PUBLIC DIRECTORY, PLEASE ADD THE FOLLOWING NOTE TO YOUR INCIDENT/TICKET:

"[Customer Name] consents to having its static content files hosted in a Public Directory”.

Note: The maximum number of files you can request to be hosted per incident is 15. Additional files must be zipped into a single folder. If hosting more than 15 files is necessary, a separated incident must be created for hosting additional files



What information should be provided to Cloud Support for this request?

  • To host files on a SFTP server open an incident providing all of the information below:
    • Company ID
    • Datacenter Location
    • Files to be hosted, zipped into a single folder & attached to the incident

Note: Files hosted on a SFTP server, can be accessed by anyone with access to the server. Therefore, validate the information shared in the files and make sure confidential data is not included

In Addition: When attaching files to the incident remove all spaces from the file title:

example file.txt (incorrect)
example_file.txt (correct)

Keywords

SF, success factors, Bix Z, FTP, Document Hosting, Performance Manager Links, Host Image, Upload Image

, KBA , image hosting sftp , LOD-SF-PLT-HOS , Static File Hosting , LOD-SF-PLT , Platform Foundational Capabilities , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , How To

Product

SAP SuccessFactors HXM Suite all versions