2156376 - Document Routing email tokens are not being translated to local language - Successfactors Performance Management

SAP Knowledge Base Article - Public

2156376 - Document Routing email tokens are not being translated to local language - Successfactors Performance Management

Symptom

  • Document Routing email tokens are not being translated to the local language of the user
  • The System generated content from the DOC_COMMENT tag such as "Skipped on behalf of" and "Approved and routed on behalf of" from the Document routing notification are always appearing in English regardless of the local language to the form recipient

 

Environment

  • Successfactors Performance Management
  • Successfactors Application

Resolution

  • This is per design, we don't translate comments in the notification.
  • These messages without translations in notifications are the comments added by the system automatically. As of now, they are not localized based on locale.
  • If a user adds a comment in his or her own language when routing the form, then the comment will also appear in his or her own language.

 

Keywords

  • Document Routing Notification
  • DOC_COMMENT
  • Approved
, KBA , LOD-SF-PM , Performance Management , Problem

Product

SAP SuccessFactors HCM Core all versions