SAP Knowledge Base Article - Public

2155732 - Created items not displayed when searching In Admin Tool - LMS

Symptom

When an administrator searches for all items only a select few are populated, other administrators do not have this issue and the administrator in question has the all role.

Environment

  • SuccessFactors Learning Management System (LMS) - All Supported Versions

Cause

The administrator in question has the domain view restricted.

Resolution

Have the administrator that is affected log in and go to the preferences cog on the right side of the administration screen, and then select the Viewable Domains. Be sure that all the viewable domains are removed from this table so that the administrator can see all items when next they search.

Keywords

KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions ; SuccessFactors HCM Suite 1505