Sales Transaction value (Eg: Gross Amount) is not showing for Created On date XX.YY.ZZZZ in Sales Transaction Volume (Point-of-Sale) Report even though documents are created on that particular date.
Reproducing the Issue
- Go to Customer Invoicing work center
- Go to Reports view
- Select and run the report Sales Transaction Volume (Point-of-Sale)
- The transaction value showing blank for Created On date XX.YY.ZZZZ even though documents are created on that date
The Field Created On mentions the sales transactions created date and not the document created date. Once you open the Sales Transaction Overview document there you can see Created On and Document Date fields. Document Date field fetches the value of document creation date.
KBA , SRD-CC , Cross Components , How To