Symptom
The Employee Class field’s value from position do not propagate to the Employee Class field in job Information portlet, even though the Position to JobInfo Synchronization rule in the Rules Engine is correctly configured and all other fields propagate as expected.
Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental
Environment
- SAP SuccessFactors Employee Central
Reproducing the Issue
Cause
The externalCodes of the Picklist values attached to Position field Employee Class do not match with the externalCodes of the Picklist values associated with Job Information field Employee Class.
Resolution
Verify and make sure that either:
- The Picklist values attached to Position field Employee Class match with the externalCodes of the Picklist values associated with Job Information field Employee Class.
Amend whichever picklist is out of sync to ensure both the amount of values and their external codes are identical. Or, - Both the fields position's Employee Class and Job information's Employee Class field are associated with same picklist ID.
Keywords
"Employee Central", EC, "Employee Class sync", Employeeclass, Identical values, , KBA , LOD-SF-EC-POS-PTJ , Position to Job Information Sync , LOD-SF-EC-POS , Position Management , LOD-SF-EC-JOB-RUL , Job Info Business Rules , How To