SAP Knowledge Base Article - Public

2154720 - Intercompany Sales Order is Not Created

Symptom

The Intercompany Sales Order is not created from intercompany purchase order . However you can see the Intercompany Purchase Order is Sent to Supplier.

Reproducing the Issue

  1. Go to Purchase Requests and Orders work center.
  2. Go to Purchase Orders View. 
  3. Show All Purchase Orders and find relevant Order ID.
  4. Select and Edit the Purchase Order.
  5. Choose View All and navigate to the Document Flow tab, here you can see the Intercompany Sales Order is not created via B2B communication. However you can see the Intercompany Purchase Order is Sent to Supplier.

Cause

No output channel has been maintained as Electronic Data Exchange (EDX) for both Supplier and Account in respective master data.

Resolution

In order to ensure that Purchasing Orders must be sent via Internal EDX (XML communication) to Supplying Company, also Sales Order Confirmations and Customer Invoices must be sent via Internal EDX (XML communication) to Purchasing Company, then kindly maintain the Output Channel following below steps:-

 Supplier :

  1. Go to the Business Partner Data work center.
  2. Choose the Supplier view
  3. Search and Choose the Supplying Company XXX
  4. Choose Edit button
  5. Go to Communication -> Collaboration
  6. Here choose the  Business Documents Purchase Orders and mark the Output Channel as Internal EDX.

Account :

  1. Go to the Business Partner Data work center..
  2. Choose the Accounts view
  3. Search and Choose the Purchasing Company XXX
  4. Choose Edit button
  5. Go to Communication -> Collaboration
  6. Here choose the  Business Documents Sales Order Confirmation and Customer Invoice / Credit Memo mark the Output Channel as Internal EDX.

Keywords

KBA , AP-RC-BCT , Business Config. Tools (SAP Business ByDesign , How To

Product

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