SAP Knowledge Base Article - Public

2154461 - Exporting all Accounts to new Target Group from Account Contact Data report

Symptom

You want to know why not all Contacts for an Account get exported to the Target Group.

Reproducing the Issue

  1. Go to Business Analytics work center
  2. Go to Design Reports view
  3. Search for the report - Account Contact Data
  4. Click on Go
  5. Click on any Account and select the Export all Accounts to new Target Group option
  6. Find that not all Contacts of the Account are visible in the Target Group.

Cause

When you export the Account to the Target Group only the Contact which has been selected as the Main Contact will be shown.

Resolution

This is the designed system behavior. Only the Main Contact will be shown in the Target Group. You can validate the Main Contact under the Relationships tab of that specific Account which can be found under Customers work center.

Keywords

KBA , AP-SIP , Supplier Invoice Processing , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer 1711