SAP Knowledge Base Article - Public

2153955 - You are the responsible for the Account, however, you are not able to Open the Sales Quotes which Belongs to the Same Account.

Symptom

You are the responsible for the Account, however, you are not able to Open the Sales Quotes which Belongs to the Same Account.

Reproducing the Issue

Try to open XYZ Sales Quotes which the employee responsible for the Account is the user.

  1. Go to Sales Work center.
  2. Click on Sales Quotes.
  3. Select View all.
  4. Select the Sales Quote which you are responsible for the Account.
  5. The screen will show the following error: you are not authorized to view this Sales Quote.

 

Cause

Even if you are the responsible for the Account, it does not give you the authorization to view the Sales Quote

Resolution

The authorization to view the Sales Quotes can be achieved by introducing a z-role like key account manager in Business Configuration with the responsibility flag set. Add this party role also to the quote and maintain the responsible user for the Account for the  role in the Account Management.  

Keywords

KBA , AP-PIP , Physical Inventory Processing , How To

Product

SAP Cloud for Customer 1502 ; SAP Cloud for Customer 1505 ; SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Hybris Cloud for Customer 1708 ; SAP LE APPL. PLATFORM 1502 ; SAP LE APPL. PLATFORM 1505 ; SAP LE APPL. PLATFORM 1508 ; SAP LE APPL. PLATFORM 1511 ; SAP LE APPL.PLATFORM 1708