2153946 - Unable to upload a Logo in Employee Portal - 404 File Not Found Error.

SAP Knowledge Base Article - Public

2153946 - Unable to upload a Logo in Employee Portal - 404 File Not Found Error.

Symptom

  • Unable to upload a Logo in Employee Portal.

  • 404 File Not Found Error.

Environment

  • Employee Portal (version 1502)
  • Applicable for DC customers.

Reproducing the Issue

  1. Login to Employee Portal
  2. Navigate to Site Actions > Logo Library

           New Logo.jpg

   3.   You will receive "404 File Not Found" Error. (If the Logo Library feature is not activated.)

           404 error - Enbridge.JPG

     

Cause

  1. The Logo Library feature is not activated.

Resolution

  1. Post 1502 release, features need to be explicitely activated/enabled.
  2. Navigate to Admin Site Actions > Site Settings > Site Actions > Manage Site Features>  Activate Logo Library.

               site actions.JPG

               manage site actions.JPG

               log library.JPG

 

    3.   Once activated, you can navigate to Site Actions > Logo Library > Upload the image.

Keywords

Logo, Banner
, KBA , LOD-SF-OBD-POR , Portal , How To

Product

SAP SuccessFactors Onboarding all versions