2153481 - System Crashes for New Credit Card Payment

SAP Knowledge Base Article - Public

2153481 - System Crashes for New Credit Card Payment

Symptom

Dump occurs when you create new credit card payment.

Environment

SAP Business ByDesign All Versions

Reproducing the Issue

  1. Go to Receivables work center, navigate to the Customers view  and here to the Customer Accounts  sub-view.
  2. Select customer account XYZ and press View.
  3. In the Trade Receivables tab select an open item.
  4. Press Pay Manually By and choose Credit Card.
  5. Select Check Authorization.
  6.  A dump error message appears.

Cause

Authorization Validity Days is not maintained in the active clearing house account.

Resolution

Maintain Authorization Validity Days in the active clearing house account with following steps.

  1. Go to Liquidity Management work center, navigate to the Master Data view and here to the Clearing House Accounts sub-view.
  2. Select the active clearing house account and press Edit.
  3. Maintain Authorization Validity Days in Credit Card Type tab.
  4. Press Save.

Keywords

New Credit Card Payment Crash , KBA , AP-SLO , Sales Order Processing , How To

Product

SAP Business ByDesign all versions