2152742 - E-Verify Activity status is Employment Authorized but is not completed in the Work Queue - Onboarding- All Versions.

SAP Knowledge Base Article - Public

2152742 - E-Verify Activity status is Employment Authorized but is not completed in the Work Queue - Onboarding- All Versions.

Symptom

  • The E-verify activity status is Employment Authorized but the E-Verify activity has not been completed. 
  • There is no green check on the activity.
  • And the activity status is not ‘all documents submitted’. 

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Environment

  • Microsoft 11 Enterprise Service
  • SF Onboarding

Reproducing the Issue

  1. Log into the ONB work queue
  2. Go to the E-verify tab
  3. Search for the new hire
  4. See the E-verify activity is not complete

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Cause

  • Manager has not completed the process by clicking the "finish" button.

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Resolution

1. Manager takes the activity.

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2. Clicks the panels by clicking next.

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3. When manager gets to the 'finish' button the manager clicks finish.

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4. Activity has been completed in the work queue

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Keywords

KBA , LOD-SF-OBD , Onboarding , LOD-SF-OBD-EVF , e-Verify , How To

Product

SAP SuccessFactors Onboarding all versions