SAP Knowledge Base Article - Public

2151600 - Learning: What workflows are required to run one specific report?

Symptom

  • What workflows are required to run one specific report?
  • What issue will occur when missing one required workflow?

Environment

  • SuccessFactors Learning

Resolution

Take User Learning Plan report as example to demonstrate the required workflows to run it.

  1. Login to Learning Admin application.
  2. Go to System Admin > Security > Role Management and add a new Admin role .
    =>By default, there are no assigned workflows for this role.
  3. Assign this role to one admin account (Don't assign another roles to this admin account!).
  4. Use this admin account to login.
    =>Cannot access Reports tab, but only Home tab is shown.
  5. Add Run User Learning Plan Report under Reports category to the role and then repeat step 4.
    =>Reports tab will be shown, but blank page will display after clicking it.
    =>No report is accessible.
  6. Add Search Reports workflow under Reports category to the role and then repeat step 4.
    =>Now there are two reports accessible under User Leaning Plan group.
  7. Click one report to run and then try to search User.
    =>Information "There is no records found" is shown after clicking Search button.
  8. Add Search User workflow under Search category to this role and then repeat step 4 & 7.
    =>User list will be shown for selection in search window.
  9. Add one user into filter to submit and then click Run Report button.
    =>Getting stuck in Waiting in Queue status and never generate.
  10. Add View User Background Job workflow under System Administration category and then repeat step 4, 7 & 9.
    =>The report could be generated successfully.

 

So to run one specific report, the following workflows are required at least :

  • Reports workflows:
    - Run <report name> report (Every report will have one related workflow in system)
    - Search Reports
  • Search workflows:
    - Search <Entity name>(Item, User, etc.., depends on report input requirement)
  • System Administration workflows:
    - View User Background Job

Keywords

SF, learning, LMS, report, reports, run, workflow, workflows, role, permission, permissions, require, necessary, View User Background Job, search, generate, waiting in queue , KBA , LOD-SF-LMS-RBP , Roles & Permissions , LOD-SF-LMS-REP , Reporting Data , How To

Product

SAP SuccessFactors HCM Core all versions ; SAP SuccessFactors Learning all versions