2149754 - 'ADD TO OUTLOOK' Functionality in Goal Plan Tab

SAP Knowledge Base Article - Public

2149754 - 'ADD TO OUTLOOK' Functionality in Goal Plan Tab

Symptom

1. 'ADD TO OUTLOOK' Funtionality in Goal Plan is not working correctly.
2. The SAVE-dialog box is appearing again & again when trying to click on the any other link  like 'Objective Description’,’Measurements’,’Timing’ etc in the Goal Plan Tab after saving the calender in Outlook in IE Browser.

 

Environment

  • Successfactors HCM Suite
  • BizX Platform
  • Goal Management
  • Internet Explorer (All versions)

Reproducing the Issue

  • Navigate to the Objective/Goal tab.

  • Select any Goal Plan and use the ‘Add objective to Outlook’ option from "Action" and save the calendar appointment in the system. • Once saved close the dialog box.

  • Now, whenever you try to click any link like ‘Objective Description’,’Measurements’,’Timing’ etc,the same dialog box is appearing again & again to save this Calendar appointment.

  • This dialog box is appearing again and again (mostly in IE browser)

Cause

Goal plan page is not getting refreshed once  the calender_appointment.ics is downloaded and saved after using 'ADD TO OUTLOOK' Option.

Resolution

Resolution Steps:

  • Click "Add goal to Outlook" button
  • Click save button
  • Click x button of the dialog box to close the calender appointment dialog .
  • Need to click "Goal plan"/"Objective Plan" option in left corner of goal plan page to refresh goal plan page.
  • After clicking on the option,  click any option like ‘Objective Description’,’Measurements’,’Timing’ etc,the same dialog box will not appear.

111.png

Keywords

Total Goal Management,"ADD TO OUTLOOK',Goal Plan , KBA , LOD-SF-PM-GM , Goals in PM Form , Problem

Product

SAP SuccessFactors HCM Suite all versions