2149197 - Collaboration tab is Grayed out in Corporate Account

SAP Knowledge Base Article - Public

2149197 - Collaboration tab is Grayed out in Corporate Account

Symptom

When you create a new Corporate Account, the Collaboration sub tab under Communication tab is grayed out.

Reproducing the Issue

  1. Go to Account Management work center.
  2. Select Accounts view.
  3. Select New Corporate Account under Common Task.
  4. Select View All button
  5. Go to Communication tab.
  6. Select Collaboration sub tab but it is grayed out

Cause

The main requirement for enabling the Collaboration in a Corporate Account is to Save the Account for the first time. But, before saving there two mandatory information that should be filled in. They are Account Name and Account Address.

Resolution

These are the conditions for enabling the Collaboration.

Keywords

KBA , AP-BP-BPT , Business Partner Template , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1505 ; SAP Business ByDesign 1508 ; SAP Business ByDesign 1511 ; SAP Business ByDesign 1602 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1608 ; SAP Business ByDesign 1702