This tool allows the users control the scheduled jobs by themselves, in order to let them check some Run Details, identify failed jobs and re-submit these ones.
The Scheduled Job Reporting tool is an Opt-in that requires the customer requests to their PS or CS representative turn on it in the instance.
How to set up the tool
As part of configuration on customer’s instance, the Role-Based Permissions should be set up in order to turn it on for the end users.
To set up the Role-Based Permissions accordingly, select the option ‘Customer Performance Reporting’ and check the box for ‘Scheduled Job’.
Once the permission to access the tool has been granted to a specific user, it will be available under Admin Tools > Company Settings > Scheduled Jobs.
How to use Scheduled Job Reporting tool
Once the tool has been opened, it is possible to view the Scheduled Jobs related to the instance and filter them according to their status (Job Status) and their submission date.
The available Run Details to view are the following:
Job Name, Job Owner, Job Type, Status, Submission Date-Time, Status Date-Time.
How to re-submit failed jobs
A user that has access to the tool can re-submit jobs set with the status ‘Failed’ by clicking in the option for re-run the jobs, available in the first left column.
IMPORTANT: Jobs set up with other status as ‘In Progress’, ‘Recovered’, ‘Interrupted’ or ‘Completed’ cannot be re-submitted.
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