User sees "select user for Approval" rather than the names of the users who are responsible for approving the course.
- SAP HCM SuccessFactors suite
- Learning Management System (LMS)
The User who is requesting for Approval is in a different domain than the domain over which Approvers have control.
The user who is requesting Approval belongs from a different Domain than the Domain which the Approvers have control over.
There are 2 ways to resolve this:
1. If the user is in a wrong domain, just go to the user's profile and change it to match the domain of the Approver
2. Go to the Approver's user profile, then go to Related >> More, then go to Approval Roles. Click on "Control Domains" >> Add the correct domain
Once the user’s Domain is as desired, then the user will see the Approver’s names rather than “Select User for Approval” as per the screen below.
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