SAP Knowledge Base Article - Public

2149028 - How to setup E-signature approval process

Symptom

How to turn on electronic signiture (e-signature) and have the instructor and student sign off?

Environment

SuccessFactors LMS 1502

Reproducing the Issue

  1. System Admin > Configuration > Global Variables
  2. Then go to the item and turn this on:
    Learning > Items > Search item > open
  3. Select view all (for attributes)
    You will see enable electronic signature.
  4. Now make sure e-signature is enabled for that item type
    References > Learning > Completion Status > Search that item type completeion status.
  5. You will need to check Enable esignature checkbox
  6. Assign the item to a user.
  7. Once completed the user will be required to type in their userid and e-signature pin.
    However the instructor doesn't have an opportunity to sign off as well

Cause

An approval process needs to be setup for the specific item type.

Resolution

  1. Make an approval process:
    References > System Admin > Approval Process
  2. Add New
  3. Once completed we need to associate this approval process with the item type
    References > Learning > Completion Status > Search that item type completeion status.
  4. You will need to check Enable esig and from the dropdown select the approval process you created.

Keywords

KBA , LOD-SF-LMS-CNT , Content , LOD-SF-LMS , SuccessFactors Learning , Problem

Product

SAP SuccessFactors Learning all versions