SAP Knowledge Base Article - Public

2148546 - Crystal Reports of XML datasource is crashing on linked subreport preview

Symptom

Crystal Reports has stopped working while navigating to a page with subreport.

Environment

  • Crystal Reports 2008
  • SAP Crystal Reports 2011
  • SAP Crystal Reports 2013

Reproducing the Issue

  • Refresh report of XML datasource with subreport in Group Footer
  • Navigate the report pages 

Cause

The datasource .xml file does not match the specified .xsd schema file

Resolution

Validate the .xml file against .xsd schema using any online tool or  Microsoft XML Notepad.

Attached are instructions how to download and use the Microsoft tool for validation.

Review the errors and correct the .xml and .xsd files to match.

Keywords

verify .xml, .xsd schema , KBA , BI-RA-CR , Crystal Reports designer or BusinessViews Manager , Problem

Product

Crystal Reports 2008 V1 ; SAP Crystal Reports 2011 ; SAP Crystal Reports 2013

Attachments

STARR-UIC_XML_validation_guide_377050_7.pdf